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I have a certain "lesson plan" I go through when I discover a true novice. It covers common hiccups like DIRECTORY, curatives, serverside curing, and the like. It's usually a good experience for both of us, and it gets more refined as I continue to give it.
That said, I've been wondering (as some of you likely have): Couldn't the early experience be improved? I actually had a novice tell me the other day that serverside curing prevented her from quitting. I started asking around, and it was suggested to me that I should possibly target the main tutorial with a forum post and/or an IDEA.
So I'm asking you guys. What are the most common stumbling blocks you hear about from your novices? How could these be implemented into a new tutorial? Should all of these be included, or should some be saved for a more personalized experience? Where does the city, newbie clans, Houses, etc. step in? Any feedback is welcome. I just want to get a new discussion going.