I'm hoping some people here have had more experience with the, ugh, iPhone. I have one that was assigned to a former employee and they've registered their apple ID on it. Now that we have it back, we are trying to reset the phone but it keeps prompting for the password for the apple ID. The user in question failed to advise us of the password and Apple have said they will only assist if we can prove the we purchased the phone.
I was wanting to know if there is a way to perform a hard factory reset of the phone? This would allow us to remove the account and return the phone to the state we need?
Janeway: Tuvok! *clapclap* Release my hounds!
Krenim: Hounds? How cliche.
Janeway: Tuvok! *clapclap* Release my rape gorilla!
Krenim: ...We'll show ourselves out.