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How long does support take to respond?

CaripiusCaripius Member Posts: 2
I am curious, because I lost my old accounts password and the e-mail account associated with the account. I sent an e-mail to support, but I want peace of mind. How long does support usually take to respond?

Comments

  • SantarSantar Member Posts: 2,382 @@ - Legendary Achaean
    edited June 2013
    Could be a day. Could be a week. Probably won't be longer than a week.

    Prop your feet up and get ready to wait.


    (also, this isn't a bash against Achaea support by any means. Pretty  much every [email protected] in existence has inconsistent support and often times painfully slow reaction times. It's just business)

    image

    Sylvance
  • CaripiusCaripius Member Posts: 2
    I figured as much. Really want to use my credit having, maxed out main skills character. :/
  • SantarSantar Member Posts: 2,382 @@ - Legendary Achaean
    Well, you know the saying...

    An f5'd inbox never receives support replies.


    So go find something else to do and you can come back later on this week/next week and play once they sort you out.

    image

    SylvanceBerenene
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