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Artefacts, Customization and RP
I've come up against this sort of situation quite a bit, and I wonder what the rest of the RPing community does: someone sees a bit of custom work you've had done, thinks it's swell and asks about it. You respond with whatever RP you happen to have behind it, and their response is just "but what is it?" Or perhaps "so it's just a customized SoA?"
How do you handle these kinds of situations while remaining in-character? Is that even possible? How do you address the customization issue in the first place?